Questions & Answers

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    CONTACT INFORMATION

    RM18D, 27/F, Ho King Comm CTR, 2-16 Fayuen ST,
    Mongkok Kowloon, Hong Kong

    service@sharkwatchband.com

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Shopping Information

    What shipping method does sharkwatchband use?

    DHL, USPS, FedEx and 4PX. Free Shipping On All Orders

    How long is the delivery time?

    For specific order processing times and delivery times, please visit the shipping page

    If there is some problem receiving the delivery due to Customs

    Please contact with us immdiately service@sharkwatchband.com

    How can I track my order?

    Upon completion of your purchase, we will send you a confirmation email and a follow-up with the tracking information. After that, you can check logistics information through 17track.net

    I entered the wrong shipping address. How do I update this?

    You must contact us within 24 hour of placing your order to update this info by emailing service@sharkwatchband.com. Please include your name, order number and the correct address for faster processing. We will not be responsible for orders placed and shipped to the wrong address.